The desire for shorter release times and even stronger customer orientation in a global IT team justified the need to transform a classic project organization into an agile product and software development. In the first step, the relevant managers and employees were trained. At the same time, an agile coach supports them in the concrete implementation of the knowledge gained. The focus was on both agile practices and methods and the development of an agile mindset. The individual coaching of the management team with a focus on structural, role-specific and procedural issues made a key contribution to the long-term anchoring of agile working methods in the organization. In a further step, the internal customers are also familiarized with agile working methods and supported with implementation through coaching.