The ability to recognize differences of opinion and conflicts early on and to deal with them constructively is becoming increasingly important. Together with your trainer and a professional actor (Michael Stange), you will deal with the significance and effect of feedback in a highly motivating way.

You will learn:

• to understand what underlies your personal impact and to develop it further.
• how to formulate feedback in a focused and appreciative way.
• how to master challenging discussions.

What is the content?

• Perception vs. interpretation
• Feedback steps
• Effectively using "I messages"
• Stumbling blocks in feedback
• Dealing with emotions in feedback

Target group

Managers who want to integrate the power of feedback more and more into their professional and personal lives.

The Trainer

Norbert Esters supports managers and teams in navigating responsibly in a complex working environment.

As a seminar actor and trainer, Michael Stange teaches psychological communication in a playful way.

Statements from participants

Great interaction between the two presenters.